There is a temporary ban on all shipments to Russia, unfortunately at this time we are unable to ship to Russia. We apologize for any inconvenience.
International orders can be shipped by UPS or FedEx International (2-3 business day estimated shipping time) or International Postal Service (4-12 business days estimated shipping time, though some countries' postal services have taken 28 or more days). UPS and FedEx International shipments are fully trackable.
International Postal Service packages can be tracked to Carson, CA, USA at which point the shipments are inserted into the postal system of the destination country, and are not trackable from that point. Shipping cost does not include insurance. VitaminLife is not responsible for the package once it leaves our warehouse. If insurance is desired, please choose UPS or FedEx International.
The following countries can only receive shipments by International Postal Service: Mexico, Spain, Germany, Austria, China, Costa Rica, Cyprus, Germany, Hong Kong, Honduras, Hungary, Italy, Luxembourg, and Thailand. All other countries may choose to receive packages from either Fedex/UPS or International Postal Service.
Canada: Orders cannot be over a 3 month supply at any given time. The 3 month supply is based on the dosage, not on the number of bottles. Also, any items to be consumed by any pet, including but not limited to treats, food, medicine, etc cannot be shipped to Canada.
International Track and Trace Shipping Method:
International Track and Trace shipping method is available to select countries. If this service is available in your country, this shipping method will show up as an option. Your order will be shipped by DHL partnering with local shipping carriers. This method is traceable to your address. VitaminLife is not responsible for any customs or duties charges that may be imposed by your local country.
Please note there may be some countries we are unable to ship to due to Customs regulations.
Customers are responsible for any customs charges or taxes imposed by the destination country. We are not responsible for any delays this may cause. Customers also take responsibility that the products they are ordering can be legally imported into their respective country. If a shipment is returned to VitaminLife for failure to pay customs or product rejection by customs, the customer will be credited for their order less all shipping and handling, plus a 15% restocking fee. These charges include shipping to and from Vitaminlife, where applicable. We reserve the right to have a package destroyed at customs if it is too expensive to return. Unpaid duties and taxes will be charged to the customers' credit card.